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11/24/2010

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Keith Johnston

OK - You did get that the post was in jest right....

I don't keep points either nor do I jet off to bora bora to forget about attendees, nor do I laugh when they screw up their online registrations.....

Tarnold

You are right that there are many things to be thankful for, being a part of this wonderful industry is at the top of my list.

Curious as why Planner Points made the list. While they make sense (sometimes) to offer to the person who actually signs the contract, many leaders in the industry view them as unethical for non-contract signers to receive them, like third parties.
I have been responsible for millions of points flowing to my clients, I have never once taken a single point from any hotel chain. (While I am a member of every frequent guest program, my balance is zero in all of them). It just does not feel right to take these points, and I believe that it create a conflict of interest. I would rather work with my clients to find the best solution for them, rather than always trying to find the one that would benefit me most.

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